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Questionnaire for Craftmysign

Product and Competitive Advantages

What makes your signs unique compared to other personalized sign companies in the US market?

Which customization options (materials, finishes, fonts, ect.) are most popular among your customers?

What are the key quality features that distinguish your handcrafted signs from mass-produced alternatives?

What are three areas where your competitors might have an advantage over your offerings?

Which specific signs or designs have generated the most positive customer feedback?

Which specific signs or designs have generated the most negative customer feedback?

Target Audience and Customer Insights

Can you describe your ideal customer in detail (age, family status, home style, gifting occasions, ect.)?

What emotional connection do customers typically have with your family name signs?

What are the primary occasions when people purchase your signs (housewarming, weddings, holidays, ect.)?

What customer pain points does your ordering process and product solve?

What social media platforms do your target customers use most frequently?

Marketing and Messaging

What emotional responses would you like to evoke in viewers through your video advertisements?

What key phrases best describe the value and meaning of signs?

What previous marketing efforts have underperformed and why do you think that happened?

Are there any unique stories about your craftsmanship or business that might resonate with American customers?

Production and Logistics

What is your typical production and shipping timeline from order to delivery?

How do you maintain quality control when shipping internationally?

Last Questions

Who do you consider your main competitors in the US personalized sign market? Insert Brands and websites: